Hotpoint Washing Machine HVL211UK Washer not filling
sometimes my machine will only fill with a small amount of water and others it wont fill at all. there also appears to be water leaking from behind the machine.I assuming they both related problems, is this going to be an easy fix and as i am not very good with diy. Thanks in advance
nigel
I will try and help with this you Hotpoint Washing Machine HVL211UKr problem.
this can be one of a couple of problems, first, you need to check the water valve is working correctly and allowing water to come from the valve to the soap drawer at a reasonable flow, I would also check your tap fitting because sometimes these can calcify and restrict the flow of water, in high calcium areas it is possible that the soapbox water flow system has clogged, another problem might be the pipe which is number 14 in the diagram below this runs through to an expansion chamber sometimes these can get clocked and give false readings to the pressure switch, you will need to visibly see where the water is leaking from to understand what is leaking.
I have put a full exploded diagram below of your washing machine and also a full list of parts available for the machine below that
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Common Hotpoint Washing Machine HVL211UK faults with links to the right repair guide
- The machine won’t fill with water
Make sure the door is properly closed, check that inlet hoses are clear and not kinked and that the water supply is connected and functioning. Water valve may be faulty See our video on water valves
- The drum doesn’t turn
There are a number of things that can cause this, including worn carbon brushes, drive belt problems, or a faulty motor or control unit PCB. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults
- The machine stops mid-cycle
This generally means that the timer, thermostat, or heater had failed. The washing machine may stop due to these faults or the water rinse valve may be faulty or the machine has not emptied the water out of the drum in an allocated period of time.
- The washing machine is noisy
A rattle, while the drum is moving, could be due to something stuck in the drum, coins and bra wires are common culprits. You may be able to remove the drum paddles to get to the offending item or remove the sump hose or heater. It’s also worth checking the drain filter to make sure that’s clear. A noisy washing machine may also indicate failed or worn bearings or drum spider. Try turning the drum by hand when the machine is empty. If you hear a rumbling noise or can feel ‘play’ in the drum, it’s likely that the bearings need replacing. You can also get drum spring or shock absorber problems.
- Water not draining from the washing machine
This usually means there’s a blockage in the drainage filter, or the pump itself has failed. The first thing you’ll want to do is empty the water so you can rescue your laundry. Pull out the drain hose, pop it into a bucket and let gravity do the work. Also, check the sump hose and waste pipe if fitted to a sink unit the problem can also be the connection.
- The washing machine won’t spin
Problems with the spin cycle are relatively common washing machine faults, if your machine knows there is water still in the drum it will not allow the drum to spin it must empty in an allocated period of time. The good news is that they’re generally relatively inexpensive and simple to fix. Balance sensors will override the cycle if the clothes are unevenly distributed and could cause the machine to vibrate. This can happen if you’ve overloaded the washer, or if you’re trying to spin just a few items. Try reloading light loads or removing a few items from heavy ones. If this fails, motor carbon brushes may need to be replaced. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults
- The door won’t open
This will usually be due to water not draining, or a faulty door lock. Drain manually as above. If that doesn’t fix the problem you may be able to remove the top of the machine and release the lock from the inside see videos.
- Clothes smell bad
If you always use low-temperature washes and biological detergents you could have a build-up of bacteria or even mold in the machine. Try running a hot empty wash once a week. You should also clean out the soap dispenser regularly, and leave the machine door open to air after you’ve removed the washing.
- The washing machine is damaging clothes
Tears in clothes indicate foreign bodies in the machine or damage to the drum.
10.The washing machine is constantly filling with water
the machine is siphoning or water valve is leaking
11.The machine reports a fault code or error code
Error codes can be on the display or given in certain lights flashing sequences. Washing machine fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the machine seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run. Contact us with the full model number and detailed description
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Match your part for Hotpoint Washing Machine HVL211UK and use reference number in list below and click on the link to your part
Reference | Part Number | Description |
---|---|---|
000 | C00196811 | INSTRUCTION BOOK GB |
000 | C00254466 | SERVICE MANUAL |
001 | C00019902 | DRAIN HOSE HOOK |
001 | C00119320 | WIRING BASE |
001 | C00091882 | PIVOT PIN |
001 | C00143260 | Washing Machine Drum Pulley Bolt |
002 | C00027466 | Washing Machine Drain Hose To Sink |
002 | C00097269 | DRUM PULLEY 20MM D=280MM |
002 | C00109854 | WIRING CONSOLE |
002 | C00254741 | WIRING EVL EVP NTC (MODULE J8) |
003 | C00094710 | UPPER WEIGHT 15KG |
003 | C00109854 | WIRING CONSOLE |
003 | C00115600 | WIRING MOTOR & PUMP |
003 | C00143338 | DISPLAY PCB RHOS RHOS COM (HL) |
004 | C00143095 | PROGRAMME SELEC.16 P OS.IDC RAST2 5 ROHS |
004 | C00194611 | SCREW PL28 9.5X50 TM TFR T40 TAZD34 |
004 | C00116392 | BUTTON BANK 4T WHITE PW EVO2 |
004 | C00119950 | WIRING DISPLAY |
005 | C00050186 | P/SWITCH BRACKET |
005 | C00055397 | TOP SUSPENSION SUPPT |
005 | C00093715 | WIRING DOORLOCK (3 WIRES) |
006 | C00047133 | SPRING ANCHORAGE PAD |
006 | C00093720 | WIRING EARTH STANDARD M/C |
006 | C00143096 | POTENTIOMETER SELECT 8 POSIT. ROSH |
007 | C00096195 | Washing Machine Drum Suspension Spring |
007 | C00110115 | WHITE PUSHBUTTON ON- OFF/RESET KIT |
008 | C00096198 | Washing Machine Drum And Tub - 46L |
008 | C00196793 | KNOB TIMER DISC WITHE PW 28 PROGR. |
009 | C00046154 | Washing Machine Fabric Conditioner Cover |
009 | C00092155 | Washing Machine Door Seal Front Retainer |
009 | C00115961 | KNOB PROGRAM WHITE PW |
010 | C00046148 | DISPENSER DRAWER ROTARY |
010 | C00092156 | Washing Machine Door Seal Front Retainer |
010 | C00196786 | TEMPERATURE KNOB WHITE PW |
010 | C00281253 | Washing Machine Soap Dispenser Drawer (Rotary) |
011 | C00064529 | Washing Machine Soap Dispenser Drawer |
011 | C00111416 | Washing Machine Door Seal |
011 | C00196784 | CONSOL WHITE(PW) HANDLE HVL211UK |
011 | C00270874 | BRAILLE CONTROL HVL211UK |
012 | C00094711 | FRONT WEIGHT 9.4KG |
012 | C00096880 | PRESSURE SWITCH (HL) |
012 | C00202545 | Washing Machine & Tumble Dryer Outer Door Trim |
012 | C00196781 | DOOR ASSY WHITE PW HOTPOINT |
013 | C00092412 | HOSE CLAMP |
013 | C00141704 | Washing Machine & Tumble Dryer Handle |
013 | C00116576 | DOOR HANDLE KIT WHITE PW |
014 | C00041785 | AIR TRAP HOSE 540MM |
014 | C00094908 | HOSE CLAMP |
014 | C00115934 | PLINTH WHITE PW |
015 | C00092174 | HOSE TANK TO FILTER WITH OKO BALL |
015 | C00092173 | AIR TRAP OKO |
015 | C00264036 | Washing Machine Foot |
016 | C00008612 | HOSE CLAMP 34.6-36 |
016 | C00059869 | SPRING FOR FOOT |
016 | C00092412 | HOSE CLAMP |
017 | C00085194 | Washing Machine Door Interlock |
017 | C00118593 | PLASTIC EXPANSION PEG |
017 | C00256725 | SCREW M4 X 16MM HINGE |
018 | C00065152 | NUT ROMOB M6X20X1 |
018 | C00045027 | Washing Machine Filter Element Kit |
018 | C00045023 | Washing Machine Filter Handle |
018 | C00045025 | FILTER SEAL |
018 | C00141034 | Washing Machine Filter Element Kit |
018 | C00115666 | ZAMA HINGE 1500 |
018 | C00297161 | Washing Machine Filter Element Kit |
019 | C00140670 | SHOCK ABSORBER |
019 | C00145315 | Washing Machine Drain Pump |
020 | C00094744 | MOTOR BOLT |
020 | C00094908 | HOSE CLAMP |
020 | C00115812 | REAR COVER |
021 | C00065463 | Washing Machine Drum Paddle |
021 | C00115310 | TACHO GENERATOR FOR MOTOR CESET |
021 | C00145001 | CARBON BRUSH FOR MTR CESET 6170 A3577 |
021 | C00263959 | MOTOR (HL) |
021 | C00296122 | Washing Machine Motor Brush |
022 | C00066183 | Washing Machine Hose Dispenser To Tank |
022 | C00094715 | Washing Machine Heating Element - 1700W |
023 | C00083915 | Washing Machine Heating Element Sensor |
023 | C00141664 | Washing Machine Drive Belt |
024 | C00064755 | DRAIN HOSE COLLAR |
024 | C00110233 | CABINET PLATE |
024 | C00196813 | EEP HVL211UK EVOII SW 28478570000 |
025 | C00044085 | PLUG FOR CABINET |
025 | C00254297 | Washing Machine Power Board Module |
025 | C00309597 | Washing Machine Shock Absorber Kit |
026 | C00089804 | BLANKING PLATE 33MM-TRANSIT BOLT |
026 | C00091909 | SUPPORT COVER |
026 | C00091908 | MODULE BRACKET |
026 | C00194612 | SCREW 11.3 X 50 TESTFLMG |
029 | C00084817 | BLANKING PLATE REAR |
030 | C00116098 | DISPENSER TOP ROTARY |
031 | C00110333 | Washing Machine Fill Valve |
031 | C00285201 | CABINET WHITE PW AR ISTON / HA |
032 | C00005572 | Washing Machine Mains Inlet Hose Washer |
033 | C00019685 | OUTLET HOSE HOLDER |
033 | C00046667 | WIRING STOP |
033 | C00005781 | Washing Machine & Dishwasher Inlet Hose Filter |
034 | C00003070 | Washing Machine & Washer Dryer Fill Hose |
034 | C00056932 | BOLT |
034 | C00058925 | SPACER |
034 | C00065879 | BOLT |
034 | C00119279 | WASHER |
034 | C00119410 | SPACER |
035 | C00064534 | SEAL VALVE - DISPENSER TO |
035 | C00115932 | TOP COVER WHITE (PW) |
036 | C00083796 | CAP FOR ELECTROVAVLE |
037 | C00092348 | SELFTAPPING SCREW EARTH CONTINUITY |
037 | C00254045 | FOOT - REAR H=10 MM |
038 | C00111940 | MAINS CABLE INCLUDIN COMBINED SUPPRESSOR |
039 | C00098754 | HOSE |
040 | C00262793 | SMARTCARD HVL211UK |
041 | C00272306 | Smart Card Reader |