Washing Machine

Terrible smell - in our Bosch washing machine series 6

August 02, 2026
Customer Question

Hi - Our machine has been smelling really bad, water from the filter and drain was.... bad! we cleaned it out with the drain hose into a bucket - there was lots of grey matter in the outlet water when using cleaning products in the machine. we thought we had it sorted, but he smell returned not long after. He have since taken apart cleaned the sump hose in bleach, and cleaned the pump checked though the drain hose as best we could (the trick you posted with a spanner and zip ties was remarkable during reassembly! thanks) - we thought we were clear again. Turns out not. Could the pump be faulty and not pumping enough out? or the level sensor - it feels like there is too much water sitting in sump and filter - how much should stay in there ? Any directions would be appreciated !

Paul
Paul Repair Expert

Hi, thanks for the question. Much appreciated. I'll try to help.

A terrible smell coming from your Bosch washing machine series 6 is usually caused by a combination of moisture, detergent residue, and bacterial growth inside the drum and seals. The good news is that this is entirely preventable and fixable with a few simple maintenance steps.

Check Your Drain Pipe Setup

First, ensure the washing machine's drain pipe reaches above the outlet by creating a U bend. This stops water from siphoning back into the machine. If water is being pulled back into the drum after a cycle, it can sit and stagnate, creating foul odours. Check that your drain hose is positioned correctly and not kinked or blocked.

Run Regular Tub Cleaning Cycles

Modern washing machines use colder cycles, which can cause sludge buildup in the drum. To prevent this, do a boil wash or use the tub cleaning feature at least once every six months. I recommend using dishwasher tablets and old rags for a thorough clean. The high temperature and the abrasive action of the rags will help shift stubborn deposits and kill bacteria that cause odours.

If your Bosch series 6 has a dedicated cleaning cycle (many models do), run this without any clothes inside. Add a commercial washing machine cleaner or two dishwasher tablets to the drum and run the hottest cycle available.

Improve Air Circulation

After each wash, leave the door slightly open to prevent moisture and mould from building up inside the drum and rubber seal. Even a small gap is enough to allow air to circulate and dry out the interior. This is one of the easiest and most effective preventative measures you can take.

Clean the Soap Drawer

Occasionally remove and clean the soap drawer compartment. Detergent residue, fabric softener, and moisture can accumulate here and become a breeding ground for bacteria and mould. Simply pull out the drawer (most Bosch models have a release button), rinse it under warm water, and wipe it dry before replacing it.

Additional Tips

Consider using less detergent than recommended. Modern detergents are concentrated, and excess soap can leave residue that traps moisture and bacteria. Also, avoid using fabric softener excessively, as it can coat the drum and seals, trapping moisture underneath.

If the smell persists after following these steps, the rubber door seal may need inspection or replacement. Over time, seals can trap water and debris, creating a persistent odour that cleaning alone won't fix.

I'll add a video to help you further with the cleaning process and maintenance routine.

Parts for This Model

Showing compatible parts for model wau28t64gb/25

Request a part →
Finding compatible parts…