Washing Machines

Miele W504 Washing Machine Broken Internal Spider

September 06, 2025
Customer Question

Hello, Firstly let me thank you for your excellent YouTube video in taking apart a Miele, I followed it and managed to take everything apart, unfortunately to reveal a corroded internal aluminium spider. Whilst my Miele W504 Washing Machine is 21 years old, it’s in perfect condition apart from this issue, I’m searching for a replacement but it seems to be a rare part indeed. If you can advise (or have one that would replace it) I would be most grateful. Kind regards, Mark

Paul
Paul Repair Expert

Hi Mark, thanks so much for the enquiry and sorry to hear about the problem with your Miele W504 Washing Machine,

This is a prime example of built-in obsolescence. Manufacturers only want to make money, not help the general public. They started producing sealed drums, which makes them impossible to repair. You can buy a new drum spider, but it will cost you over £500. I don’t think any of us would be foolish enough to replace the spider when you can buy a new washing machine for less than the cost of the spider.

I’ve published videos on built-in obsolescence, and I would recommend you watch them to better understand the industry. You can find them below.

I'm sorry I can't be much assistance in this matter.

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