Hotpoint RSG 964 J UK Washing Machine Shows F05 Error Fault Code
Hotpoint RSG 964 J UK Washing Machine shows F05 fault and not able to drain any water after a full wash. I followed your video and the impeller, filter and sump hose were all clear. When I put it on the ‘spin + pump out’ setting the impeller didn’t move (although moves freely when turned by hand) so could this be the motor for the impeller is not working?
Hi Nia,
Thanks for your question regarding the F05 error fault code on your Hotpoint RSG 964 J UK washing machine.
This means the machine can't empty within the given time. It might be a motor fault on the pump or an issue with the circuit board.
To test, use a multimeter to check the voltage at the pump motor while it's spinning. If there is no voltage, it could be the wiring or circuit board. If there is voltage but the pump isn't working, then the motor might be faulty and need replacing.
⚠️ Crucial Tip: Watch the Video First! I have included a detailed video below, and I strongly suggest you watch the video fully before you start. Because the front panel of your Hotpoint RSG 964 J UK is welded to the chassis and cannot be removed, accessing the pump and hoses can be very tricky. The video shows you exactly how to tip the machine to access everything from underneath. It also walks you through how to use a multimeter or a test lead to properly check the pump's wattage and resistance.
Replacing the pump or clearing a blockage is not a hard DIY job once you know how to access it safely.
Best wishes,
Paul.
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