Fitting Shock Absorbers on a Siemens WXLM112GB/04 Washing Machine
Hello I wish to replace the shock absorbers on my Siemens WXLM112GB/04 washing machine. Thanks to your website and YouTube videos, I have repaired my machine. The fault was a short in the cable harness- the insulation in one area had worn away, and it was shorting when contacting the casing. I've also replaced the capacitor interference filter and fitted a new drive belt. I have purchased replacement shock absorbers. On the Siemens website, there is a fitting guide showing how to fit the upper part of the shock absorber https://media3.bsh-group.com/Documents/58300000219501_abz_en_b.pdf There seems to be some special washers and bolts to allow you to fit it. https://www.siemens-home.bsh-group.com/uk/en/product/11047540 Where can I purchase those fitting washers & bolts? Siemens want £170 for a pair of shock absorbers with those fittings- it's just not cost-effective! I would appreciate your helpful advice. Kind regards Salim
Hi Salim,
Thanks for sending all this great information. I'm really happy to hear that our videos have helped you out with your Siemens WXLM112GB/04 washing machine.
I completely understand your frustration regarding the price of spare parts. Unfortunately, I can't control these prices, but it certainly highlights how big manufacturers build in obsolescence by pricing replacement components so highly.
A Money-Saving Tip for Spare Parts: When looking for parts for your Siemens WXLM112GB/04, try searching your full model number on eBay, Facebook Marketplace, and occasionally our website. You might find someone selling a complete broken machine for as little as £15 to £20. Often, these machines only have a single fault—like a broken printed circuit board or collapsed drum bearings—leaving the shock absorbers and other components perfectly intact. Harvesting parts from a donor machine is a fantastic way to repair your appliance cheaply.
Replacing Your Shock Absorbers: As shown in the video (which uses a mechanically identical Bosch machine, as Bosch and Siemens share the same BSH manufacturing designs), replacing the suspension legs is much more straightforward on these models compared to older versions. Here is a breakdown of what the process involves:
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Remove the Front Panel: You will need to take out the soap drawer and unscrew the fascia panel. Next, remove the outer retention band on the door seal, peel the rubber seal back into the drum, and unclip the door interlock. Finally, unscrew the main front cabinet panel (including the bottom screws near the pump) and lift the whole front away.
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Access the Suspension Legs: With the front panel off, you will have clear access to the bottom of the tub where the shock absorbers sit. Unlike older, frustrating designs that practically forced you to split or drill the drum to get to the suspension, your machine allows direct access.
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Swap the Shock Absorbers: Simply press in the locking pins on the suspension legs at the bottom, push them through, and pull the old legs out. Swap in your new ones and secure the pins back into place.
⚠️ Crucial Tip: Watch the Video Fully! I cannot stress enough how important it is to watch the video fully before you begin. Dismantling the front of the machine involves releasing hidden plastic clips and dealing with specific Torx screws. The video will show you the exact sequence for accessing the shock absorbers safely and is packed with essential tips so you don't accidentally damage the door trim or wiring harness in the process.
I've also added some diagrams of your machine below to further help you. Additionally, I recommend picking up a test meter (linked on this page). Once you reassemble the machine, you can use the test meter to verify that the heating system is working correctly and that all parts are drawing power properly. This is an excellent final check after rebuilding your machine.
I hope this helps you get your shock absorbers fitted smoothly. Have a great day, and don't hesitate to reach out if you need more help!
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