Candy BWD 596PH3/5-80 Washer Dryer Getting Error Code E10 On the Screen

Thanks for getting in touch and for the detailed information you provided during our phone conversation. Error code E10 on your Candy BWD 596PH3/5-80 Candy washer-dryer indicates a communication fault between the main control board and a secondary module—typically the front display panel or motor module. In some Candy models, this error can also be triggered by a faulty drum sensor.

I've managed to locate the wiring diagram and exploded parts views for your machine, which should help you trace the source of the fault.

What to Check First

Circuit board connections: Inspect all cables and connectors leading to the main control board. Look for loose connections, corrosion, or damaged pins. Reseat each connection firmly to rule out poor contact.

Sump hose: Check the sump hose at the bottom of the machine, which runs from the drum to the pump. Blockages here are common and can prevent proper drainage signals from reaching the control board. Since you've already confirmed the pump works during the spin cycle and water empties normally, this is less likely—but still worth checking.

Waste fitting: If your machine is connected to a waste fitting, inspect it for blockages as well. These can occasionally trigger false error codes.

Since you've already tested the pump and confirmed it operates correctly during the spin cycle, the issue is most likely with the circuit board itself, a wiring fault, or loose connections between modules.

Next Steps

Without being able to inspect the machine in person, I cannot pinpoint the exact fault with certainty. However, based on our conversation and the symptoms you've described, my best assessment is a problem with the main circuit board, internal wiring, or module connections.

I'd recommend watching our latest troubleshooting videos using the link below—there's a similar model covered that may provide additional guidance.

If you're considering a replacement, there is a comparable machine available with a full five-year parts and labour warranty. I'd suggest avoiding models with only a ten-year parts warranty, as the cover differs significantly.