Bosch WKD28350GB Washer Dryer E13 Error Code Door Not Opening

September 16, 2024

Hello, Bosch WKD28350GB washer dryer is throwing an E13 fault and preventing the door from opening normally. When diagnosing the issue and draining the pump I found piece of metal (kids toy, not from the machine) stuck in the pump impeller. I have replaced the pump and cleaned out the drain hose multiple times. This hasn't helped. The machine can be made to function by pressing the start/pause button multiple times before the error code shows up. It completes the cycle successfully, there is no water in the drum at all. However at the end of the cycle, it throws E13 again. I can only open the door by using the emergency release. Even with the machine switched off after a cycle, I am unable to open the door using the handle. I have to use the emergency release. I have tested the door interlock using a multimeter with the help of your video and it is reading around 200 Ohms. Any suggestion to what the fault may be would be appreciated.

I will try and help with this problem about Bosch WKD28350GB Washer Dryer,

Hi Krishna, I'm sorry to hear about the issue with your Bosch washer-dryer WKD28350. There are different versions of this machine, but the E13 error usually means it can't empty in the set time. Even if you've fixed the problem, the error code stays in the BIOS of the program and may need clearing.

There are various ways to clear error codes on Bosch washing machines. This might be why you're having trouble. We need to find a way to clear the error code from the memory on the circuit board. You mentioned that the machine is working through its cycle, draining water, spinning, and doing everything else, but you can only open the door with the emergency pull code. This could be due to the error stored in the system.

I have included a video below on how to clear Bosch error codes on washing machines. It might help, but there can be differences depending on your model. You may need to research how to clear the error code from the memory.

I hope this helps you get your machine working again. I'm not in the workshop for another week because I went to the Berlin trade show for a bit of a holiday. This is the IFA international trade show that happens once a year. I'm now in Northern Holland near the Frisian Islands answering your question. I hope this information helps you get your machine running again.

There are 7 similar models to your Bosch WKD28350GB Washer Dryer please use your full model number which is written on your identification plate.

If you want to support the site please mark us to your favourites, also I would be grateful if you would subscribe to our social media channels as this really helps my site and keeps us going.

YouTube. http://www.youtube.com/user/howtorepair
Facebook. https://www.facebook.com/how.to.repair.appliances
And if we really helped you save money you can always click on the Buy Paul a Beer page