Washing Machines

Beko WTG620M2W Washing Machine Drums Not Spinning

July 17, 2024
Customer Question

Hi Paul I have a fault with my Beko WTG620M2W washing machine i have drained the drum of all the water. And when I turn it on you can hear and see the drum try to turn with no joy. When I have removed the bet to test the motor it works fine, I have also looked at the brushes they are worn but not to low, do you have any ideas what It could be cheers Curtis

Paul
Paul Repair Expert

I will try and help with this problem about Beko WTG620M2W Washing Machine,

 

Good morning, Curtis.

You mentioned you've emptied the drum. Did you do this manually, or did the machine manage to empty it itself? If the machine hasn't emptied the water in time, the drum won't turn.

Here are some simple tests for you. First, open the machine door and spin the drum by hand. If it spins freely, there are no blockages stopping the motor from turning the drum. You said the carbon brushes in the motor are good, which is a positive sign. The machine should take about a minute to empty. If it doesn't empty in this time, it can prevent the motor from spinning.

Your description is quite vague, making it hard to diagnose the problem accurately. If the motor's carbon brushes are fine, you might be able to bench test the motor. I've included the workshop manual and some useful videos with a wiring diagram for your machine. The service manual will show you how to test most components, but you need to be competent with electrics. To be able to test, you will need a multimeter. If you don't have one, you can buy a new multimeter via our affiliate link.

At the bottom of the page, you'll find exploded diagrams of your machine with reference numbers. Use these numbers to match parts if needed.

I hope this helps. In future, please provide more detailed information when asking questions on our website, as it's difficult to diagnose problems with limited details.

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