Washing Machines

Beko WML 15065 D Washing Machine Won't Start

August 26, 2026
Customer Question

After loading my Beko WML 15065 D washing machine, closing the door normally and pressing start - the machine will not start. (No issue with button lights on panel). One needs to slam the door extremely hard and then press "start" - only then will it start.

Paul
Paul Repair Expert

He Dee, thanks for asking about your Beko washing machine. It sounds like the door interlock might be the problem. These aren't very expensive. If you are having to slam the door multiple times to get it activated, this does sound like the door interlock problem. 

I don’t know if you’re in the UK or abroad, as there was no phone number included but I can certainly guide you through fixing this yourself. Replacing the door lock on a Beko WML 15065 D is quite simple. I’ll include a video on how to replace the door interlock. It's quite simple. Check that the wiring is in good condition when you replace it and make sure you put the plug on the door interlock correctly.

 

Here is a quick breakdown of what the process involves:

  • Safety First: Always unplug the machine from the electricity supply before starting.

  • Releasing the Seal: Open the door and use a flat-blade screwdriver to carefully pry off the metal retaining spring holding the rubber door seal in place.

  • Accessing the Lock: Peel the rubber door seal back. Reach behind the front panel while unscrewing the two screws (usually Phillips or Torx) holding the interlock in place.

  • Removing the Lock: Slide the lock backward at a 45-degree angle. Give the wiring block a firm wiggle to pull it off.

  • Checking the Wiring: Before fitting the new lock, closely inspect the wiring plug. If there are any black burn marks on the plastic connector, the wiring has been damaged and the terminals may need replacing as well. Otherwise, simply push the plug firmly into the new lock and reverse the steps to reassemble.

 

I have included a couple of videos below, and it is highly recommended that you watch them fully before attempting the repair. One video explains exactly how the bi-metal strip inside these interlocks works and fails. The other video provides a full visual walkthrough of taking the door seal off, removing the old lock safely without dropping it inside the cabinet, and seating the new plug correctly. Seeing the exact angles and techniques used to remove the retaining spring will save you a lot of frustration!

Also at the top of the page, you'll see a link to some tools. There are washing machine pliers designed for removing and replacing the retaining band on the door seal. They make it much easier. 

 

 

I've also included a few other useful videos for you below. Hope this helps, and good luck with your repair!

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