Beko DTKCE80021 Condenser Tumble Dryer “End Of Cycle Buzzer”

July 09, 2024

Hi Paul, Just bought you a drink, and thank you for your excellent YT videos.I come to you in desperation, after spending over 8 hours, over 4 days, on phone with AO and Beko, re my 1 week old Beko DTKCE80021 tumble dryer. Unlike my old dryer, this is advertised as having a "End of cycle buzzer" which was my prime reason for buying it. However, after 8 or 9 tests, all I hear is a very very very very faint 1/2 a second ` beep`, after cycle, but before the anti wrinkle kicks in. The `beep`, can only be heard if knelt down in front of machine, approx 1 foot away. This ( in my opinion) can never ever be described as a `warning` or a `buzzer`. One guy at Beko actually said to me, "well it`s never going to sing you a song". After the 8 hours of hell, with over 10 people, at 2 companies, you can imagine my reply.So, I am back to square 1, AO don`t know what sound it should make, Beko quite obviously don`t know, So I was wondering if you knew. I understand it`s hard to describe a sound, but should it be the very faint `beep` i described ? should it be a buzzer ?? a Jingle ?? should it last 1/2 a second, should it only be audible from 1 foot away ? . Any help would be appreciated, as I am still trying to determine is it faulty , Have I been miss-sold? or just very very very poor design? Many thanks Paul, hope you can help.

I will try and help with this problem about Beko DTKCE80021 Condenser Tumble Dryer,

Hi John,

I understand how frustrating it must be dealing with your Beko condenser tumble dryer. If they claim it should have an end-of-cycle alarm, it should be loud and clear, audible from at least 10 feet away. Brands like LG and Samsung have distinctive tunes that play at the end of the cycle, making it obvious it's an alarm.

From your description, it sounds like you might have been misled about the machine. The manufacturer might call it a buzzer, but if it's just a faint engineer noise, that's not acceptable. You should clearly hear the sound when the cycle finishes. Many other dryers, like old Electrolux, AEG, and Zanussi models, have very distinctive buzzers.

I suggest you ask for a demonstration in a store. Although AO is an online company, you could visit Currys or another shop. Ask a salesman to plug in the machine so you can hear the actual buzzer or jingle at the end of the cycle.

You have every right to ask for a replacement if you're not satisfied. This doesn't sound satisfactory at all. I’ve included the workshop manual and wiring diagrams for your machine. Maybe your machine is slightly defective.

You should compare it with another machine of the same model to see how distinctive the noise is supposed to be. If it's defective or you've been misled, you should be entitled to exchange it or get your money back.

I'm sorry I can't be more help, but I've provided all the relevant information I had.

Best regards,
Paul

If you want to support the site please mark us to your favourites, also I would be grateful if you would subscribe to our social media channels as this really helps my site and keeps us going.

YouTube. http://www.youtube.com/user/howtorepair
Facebook. https://www.facebook.com/how.to.repair.appliances
And if we really helped you save money you can always click on the Buy Paul a Beer page