Tumble Dryer

Beko DTGC7000W Condenser Tumble Dryer Tank Full Error

January 06, 2025
Customer Question

Hi paul hope you are ok. I have a Beko DTGC7000W Condenser Tumble Dryer. The pump works but it shows the tank full error. I don't know what to do. Could you please help me?

Paul
Paul Repair Expert

I will try and help with this problem about Beko DTGC7000W Condenser Tumble Dryer,

You have 2 similar models with your Beko DTGC7000W Condenser Tumble Dryer please use your full model number which is written on your identification plate.

Hi Riley,

Thank you for your question about your Beko DTGC7000W condenser tumble dryer. You mentioned that the pump works but the tank fill light is always on. This usually means there's a problem with either the micro switch or a blockage in the pump unit, stopping it from moving water to the collection tray at the top.

Remember, there are hidden pipes underneath the machine that can get blocked with sludge and need to be cleared regularly. I've made detailed videos showing how to solve this issue with the condensing pump. Maintenance is crucial for these machines because fluff build-up can get into the pump's collection tray.

Please watch all the videos I’ve made about Beko condenser tumble dryers, covering every fault. I’ve also included the workshop manual for your machine, which has a wiring diagram. On page 43, you'll find information on the pump location and how to access and clear any problems.

The manual also has detailed pictures showing how to disassemble the machine and clean the pipes. Maintaining these dryers is very important. Ensure all fluff is cleared, and the condensing block box is well maintained and flushed in both directions. The condensing box has two airflows—cold and hot—which create warm, moist air that condenses into water droplets. These droplets go to the pump collection tray, and then the pump moves them to the collection box at the top.

Make sure everything is well maintained and that your machine is level, as this helps with water drainage. At the bottom of the manual, you’ll find exploded diagrams of your machine with reference numbers matching a full list of parts.

If you need more information, feel free to contact us. It’s also helpful if you upload a video of any problem you have with the machine to YouTube and send me the URL. This allows me to see the issue in real time instead of going back and forth via email.

Good luck with your repair, and thank you for contacting us.

All the best,
Paul

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Beko DTGC7000W Condenser Tumble Dryer

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